NASA SEWP VI Ordering Guide

1. NASA SEWP VI & Orgro

NASA Solutions for Enterprise-Wide Procurement (SEWP), pronounced 'soup,' is a Government-Wide Acquisition Contract (GWAC) that supports federal acquisition of Information Technology, Communication, and Audio Visual (ITC/AV) solutions and services.

SEWP VI is a multiple-award contract managed by the NASA SEWP Program Management Office.

Orgro overview

Orgro is a NASA SEWP VI prime contract holder supporting federal mission and program needs through information technology, communication, and audio visual services.

Orgro connects with customers to learn their context, recommend what fits, fulfill with discipline, and educate so their teams own the outcome.

2. Contract information

Contract holder

Orgro, Inc.

Contract number

80TECH26D0679

Award category

Category C

Scope

Mission-Based ITC/AV Services

Vehicle

NASA SEWP VI GWAC

UEI

TMHBYEFZ76X4

CAGE

6CRY6

Company location

Washington, DC

Company mailing address

3. Category C scope & capabilities

Under Category C, Orgro supports mission and program-level technology needs through adaptable delivery, modernization, operations, and user-support services.

Available offerings and proposed approaches are determined by the scope and requirements of each customer request and the applicable SEWP VI ordering rules.

4. Fair Opportunity

NASA SEWP VI is a multiple-award contract. Ordering agencies are responsible for providing fair opportunity in accordance with applicable acquisition requirements, including FAR 16.505(b). NASA's SEWP Quote Request Tool supports agencies in communicating requirements to eligible contract holders.

5. Quotes, ordering & modifications

1. Define the requirement

   Identify the agency's mission or program-level ITC/AV services requirement.

2. Follow the agency's acquisition process

   Use the NASA SEWP Quote Request Tool or other SEWP-directed process applicable to the requirement, following the agency's acquisition procedures.

3. Coordinate with Orgro

   Contact Orgro for capability, scope, and quote-coordination questions.

4. Route orders through SEWP

   Route resulting orders and subsequent order modifications through the NASA SEWP process as required.

Contacting Orgro does not replace the agency's acquisition procedures, Fair Opportunity, the applicable SEWP process, or required order routing.

Orgro quote and inquiry contact

Order modifications

Follow the ordering agency's procedures for changes to an existing order. Route subsequent order modifications through the NASA SEWP process as required, identifying the affected order and coordinating with the Orgro representative named on the quotation or order.

6. Installation, warranty & post-delivery support

Installation, acceptance, basic and extended warranty, maintenance, technical support, software support, and other post-delivery terms vary by requirement. Applicable terms will be identified in Orgro's quotation, the resulting order, the statement of work, and any applicable provider or subcontractor terms.

Active-order assistance and problematic-order escalation

1. Contact the Orgro representative identified on the quotation or order.
2. Provide the NASA SEWP Tracking Number or agency order number, customer agency, ordering contact, and a concise description of the issue.
3. If additional assistance is required, contact Orgro's public technical and contractual inquiry contact listed below.
4. When appropriate, contact the NASA SEWP Program Management Office customer help desk.

Orgro technical, contractual, and order-support contact

7. NASA SEWP customer help

8. Public resources

• Orgro corporate homepage

  Orgro services, insights, and company information.

  https://orgro.us/
• NASA SEWP website (opens in a new tab)

  Official program information and customer resources.

  https://www.sewp.nasa.gov/
• NASA SEWP VI program page (opens in a new tab)

  Official SEWP VI information and contract documentation.

  https://sewp.nasa.gov/sewpvi
• NASA SEWP VI transition and customer guidance (opens in a new tab)

  NASA's guidance on the transition to SEWP VI and customer tools.

  https://www.sewp.nasa.gov/sewpv/sewpvi_transition_updates.shtml